Booking Terms & Conditions

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Booking Terms and Conditions

Nkuringo safaris understands the current situation that has attacked the leisure travel industry. We know the uncertainty that looms on Africa safari bookings and for that matter have take our booking terms and conditions back to the drawing board to help you make the right decision to book our trips.

Most of our safaris are private/tailor-made. Which means that anyone can book and craft a safari in their own personal style. That also means, you can change your style anytime it threatens to rain. In the even that your Africa safari trip gets interrupted by natural disasters like the Covid pandemic, we will readjust your trip accordingly. We can reschedule your trip for up-to 24 months ahead to help you adjust to a calamity.

Please be kind and visit our covid safari terms and operation standards page to get a clear enough picture.

Regular Booking Terms & Conditions

A 30% deposit of the total tour price will be required to secure a booking, the balance being due 45 days before the tour departure date.

Bookings not secured by the appropriate deposit will be released.

Cancellation between 90 and 45 days of tour departure will incur a 30% of tour price penalty charge. Confirmed bookings cancelled within 45 days of the tour departure date or no show will incur 100% of tour price penalty charge.

Availability of accommodation and activities is not guaranteed; reservations will be made after receiving confirmation of the final itinerary and the payment of  the requested  deposit.  Should  any of the quoted accommodations not be available, we reserve the right to substitute it with an alternative suitable option, which might affect the final quoted price.

All clients who participate in this tour must be adequately covered by medical insurance as well as travel insurance to protect them in case of unforeseen circumstances.

Rates specified for this tour are subject to change without notice, however every effort will be made to maintain them. In the event of any change of Government taxes or operating conditions that affect the rates we reserve the right to pass on these charges.


(different and separate from the tour cancellation policy)

Gorilla and Chimpanzee Permits will be guaranteed ONLY upon receipt of the deposit (US$900   for both permits in 2020) since we need to immediately pay Uganda Wildlife Authority Offices in order to secure the permits.

Cancellations received on full payment:

  • More than 90 days before the tracking date, 25% cancellation fee
  • 89 to 46 days before the tracking date, 50% cancellation fee
  • 45 to 9 days before the tracking date, 75% cancellation fee
  • 8 to 0 days before the tracking date, 100% cancellation fee

Important: the minimum age required for gorilla tracking is 15 years whereas for the chimps the minimum age required is 12 years; in case of flu or of any other  airborne  disease the visitor will be not allowed to meet with the gorillas or the chimps.